Training Overview
Improving the quality of one's human and social relationships at the workplace.
Duration of the training:
Days
2
Managers, sales team Managers, Assistants, Hospitality staff
- Practical exercises
Develop the essential skills needed for workBuild a positive Relationship and trust Create quickly a constructive exchange with others Enhance one's listening and comprehension skills Adopt appropriate behavior to an interlocutor Adopt a clear and fruitful communication on a daily Basics Use both verbal and nonverbal communication, for a better understanding Know how to transmit information, to prevent misunderstandings Obtain appropriate and accurate information
- Identify the skills that are necessary for success at work
- Identify one's own personal skills