Training Overview
Become imbued with interpersonal communication skills in the workplace
Duration of the training:
Days
2
Managers Executives sales team Assistants Hospitality staff
Become imbued with interpersonal communication skills in the workplace
Master the interpersonal communication BasicsEstablish and maintain a Relationship with one's audience Introduce the techniques of active listening Control the feedback in a communicative situation Transforming a negative messagen, into area of improvement Evade trick of verbal and nonverbal aggression Listen actively and speak effectively Master emotional reactions, and those of one's entourage
- Impregnate essential practice good interpersonal communication
- Impregnate the framework reference concept
